This Privacy Policy describes how OwnRyde, Inc. (“OwnRyde,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information through our private membership transportation platform (the “Platform”).

By using OwnRyde, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information in the following categories:

1.1 Information You Provide

Account Information

• Name
• Phone number
• Email address
• Physical address
• Date of birth

Identity Verification

• Government-issued identification
• Selfie or photo verification
• Additional documents required by Stripe

Driver Documents (if applicable)

• Driver’s license
• Vehicle registration
• Insurance documents
• Vehicle photos

Payment Information

• Credit card information (stored only by Stripe)
• Bank account information (Drivers only)

Profile Photos

Profile photos are used to help confirm identity and enhance platform safety.

1.2 Information Collected Automatically

Location Information

• Real-time GPS data during rides
• Pickup and drop-off locations
• Trip routes
• Distance and duration
• Approximate device location when the app is open

Device Information

• Device type
• Operating system
• IP address
• Browser type
• Application version

Usage Information

• Buttons clicked
• Pages viewed
• Actions taken within the app
• Feature usage patterns

1.3 Information from Other Sources

We may receive information from third parties, including:

• Background check results
• Motor vehicle records
• Insurance status confirmations
• Payment verification from Stripe
• Fraud alerts from financial partners

2. How We Use Your Information

OwnRyde uses personal data to:

• Create and manage user accounts
• Match Rider Members with Driver Members
• Process payments through Stripe
• Verify identity and submitted documents
• Enhance safety during rides
• Prevent fraud and misuse
• Improve platform performance
• Provide customer support
• Enforce community standards
• Comply with legal and regulatory requirements

3. Location Data

Location data is collected to:

• Determine pickup and drop-off locations
• Calculate routes and fares
• Provide accurate driver ETAs
• Support ride safety features
• Assist with fraud detection and investigations

Location access is required for both Rider and Driver Members. Disabling background location services may limit or prevent proper app functionality.

4. Sharing of Information

OwnRyde does not sell personal information. Data is shared only as described below.

4.1 Stripe

Information is shared with Stripe for:

• Payment processing
• Identity verification
• Fraud detection
• Regulatory compliance

Stripe securely handles all sensitive financial information.

4.2 Background Check Providers

Information may be shared for:

• Criminal background checks
• Motor vehicle record checks
• Ongoing driver screening

4.3 Law Enforcement (When Legally Required)

Information may be disclosed only when legally required, such as:

• In response to a valid subpoena
• During a legal investigation
• In connection with reported safety incidents

4.4 Drivers and Riders (Limited Data Sharing)

Driver Members may view:

• Rider first name
• Pickup location
• Drop-off location

Rider Members may view:

• Driver first name
• Profile photo
• Vehicle information
• License plate number
• Driver rating

Phone numbers are masked to protect privacy.

5. Data Retention

Personal information is retained only as long as necessary to:

• Maintain active accounts
• Meet safety and security obligations
• Comply with tax and legal requirements
• Resolve disputes
• Provide customer support

Users may request deletion of data after account closure unless retention is required by law.

6. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Request data portability
• Restrict data processing
• Object to certain data uses

Requests may be submitted to privacy@ownryde.com.

7. Cookies & Tracking

We may use cookies, analytics tools, crash logs, and session data to improve performance and user experience.

Users can disable cookies through browser settings.

8. Security Measures

OwnRyde implements security safeguards including:

• Data encryption in transit and at rest
• Secure authentication methods
• Role-based access controls
• Network and firewall protection
• Stripe’s PCI-compliant payment systems

Despite these measures, no system can be guaranteed 100% secure.

9. Children’s Privacy

The Platform is not intended for:

• Individuals under 18 years old (Riders)
• Individuals under 21 years old (Drivers)

We do not knowingly collect personal information from minors.

10. International Transfers

If you access OwnRyde outside the United States, your data may be transferred to and processed in:

• United States-based servers
• Stripe infrastructure
• Authorized international service providers

All transfers comply with applicable data protection laws.

11. Changes to This Policy

OwnRyde may update this Privacy Policy at any time. Changes take effect when posted on the Platform.

12. Contact Information

For privacy-related inquiries, contact:

Email: privacy@ownryde.com
Support: support@ownryde.com

OwnRyde, Inc.
11825 SW Greenburg Rd, Suite 106
Tigard, Oregon 97223

Acceptance

By using OwnRyde, you acknowledge that you have read and understood this Privacy Policy, agree to the data practices described, consent to Stripe payment processing, agree to location tracking while using the Platform, and understand your rights and responsibilities.